Tallah Shipping, Exchange & Return Policy

Please review the following terms carefully before accepting your delivery.

Inspection Upon Delivery

You may inspect your order while the courier is present, before accepting delivery. If the items are unsuitable, you may decline the order and return it immediately with the courier.

Applicable shipping charges remain payable and must be transferred via InstaPay or Vodafone Cash.

Full Order Acceptance

Orders must be accepted or declined in full at delivery. We do not offer partial acceptance, meaning individual items cannot be accepted while the remaining items are returned with the courier.

Exchanges

Under our standard exchange policy, exchange requests must be submitted within 48 hours of receiving your order, subject to the following conditions:

• The product must remain in its original condition.
• The original delivery waybill (shipping receipt) must be provided.
• An exchange shipping fee of EGP 150 applies.

Please contact Tallah customer support to arrange your exchange.

Returns After Delivery

Under our standard return policy, returns are not accepted after the courier has left, except where the product has a manufacturing defect.

If you discover a manufacturing defect after delivery, please contact Tallah customer support for assistance with your return.

Your Consumer Rights

Nothing in this policy limits your rights under applicable consumer protection laws. Any mandatory rights, timeframes, or remedies take precedence over the conditions stated above.